What factors distinguish between production and service operations


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ARAVIND – 09901366442 – 09902787224


Operations Management


Answer the following question.

Q1. Describe total quality management (TQM). (10 marks)

Q2. Explain the difference between total and partial productivity. (10 marks)

Q3. What are the major decision areas in P/OM? (10 marks)

Q4. Define the terms “Qualitative Methods”, “Trend Analysis Method (Time Series Method), and “Causal Forecast”. Describe the uses of them. (10marks)

Q5. Contrast the world class view with the traditional view in quality control. (10 marks)

Q6. What are the major components of a production system? Give two examples. (10marks)

Q7. What factors distinguish between production and service operations? (10 marks)

Q8.2. Ahmet grows domatoes in his 100 by 100 meters garden. He then sells the crop at the local farmer’s market. Two summers ago, he was able to produce and sell 1200 kgs of tomatoes. Last summer, he tried a new fertilizer that promised a 20% increase in yield. He harvested 1350 kgs. Did the fertilizer live up to its promise?(10 marks)


Assignment Solutions, Case study Answer sheets
Project Report and Thesis contact
www.mbacasestudyanswers.com
ARAVIND – 09901366442 – 09902787224



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