Discuss how the new strategies or proposals could be effective for TTD
Assignment Solutions, Case study Answer sheets Project Report and Thesis contact aravind.banakar@gmail.com www.mbacasestudyanswers.com ARAVIND – 09901366442 – 09902787224 Operations Management Case Studies case study (20 Marks) Tirumala is one of the largest and busiest pilgrimage centers in the world, having a history of 2000 years. Over the years, the pilgrimage center has witnessed a continuous increase in the number of visitors, with the average number going up from 20000 a day in 1990s to 65000 a day in 2012. The Tirumala Tirupati Devasthanam (TTD), which administered the Tirumala temple along with a few supporting services to pilgrims, experienced great difficulty in managing the darshan queue. With the objective of reducing the waiting line, TTD approached academic consultants. "The way to manage the queues is by either reducing the inflows or increasing the rate of outflows or both. Estimate the average number of pilgrims waiting for darshan and t...