Discuss the challenges before ArcelorMittal in setting up its multibillion


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Essential of Management

Case Studies
Case (20 Marks)
In a shipping department of a company, there were two supervisory staff namely one foreman of stores and one Senior Store Keeper. They were assisted by two Assistant store Keepers and 10 workers. The shipping department was responsible for clearance of all the inward stores against the various purchases made and dispatches of the stores to all the demanding units without any delay. It was observed that there was no delay in unloading the inward trucks bringing the stores but there was always a delay in loading the trucks going outwards for delivery of stores. It was generally delayed and loading was being completed during overtime only. This caused loss to the company due to the payment of overtime allowances to the staff. It also caused delay in compliance of demands.

Answer the following question.

Q1. Discuss the likely causes of the delay in loading the outbound trucks.

Q2. What corrective steps you propose to be taken by the Foreman?

Q3. If you were the in charge of shipping department how will you motivate the industrial staff to minimize the overtime payment?

Q4. Give an overview of the case.

CASE STUDY (20 Marks)
The world's largest steel maker ArcelorMittal announced that it would spend a whopping US$500 million toward corporate social responsibility (CSR) in the two Indian states where it was setting up multibillion dollar projects. Analysts felt that the company's success in India would hinge on whether it was able to match its CSR rhetoric with real action considering that such multibillion dollar projects had faced resistance in India from local farmers and communities who feared loss of their livelihood following land acquisition by big companies. In April 2008, the world's largest steel producer ArcelorMittal announced that it would spend a whopping US$500 million toward corporate social responsibility (CSR) in the two states in India where it was setting up multibillion dollar projects. The two projects, which marked the entry of ArcelorMittal in India, were expected to displace thousands of families belonging to the small farmer and tribal communities from their lands. The company contended that integrating plant management with CSR would help it to earn the trust of the communities and also quell any potential resistance against the project.

Answer the following question.

Q1. Discuss the challenges before ArcelorMittal in setting up its multibillion
dollar projects in India.

Case (20 Marks)
Mr Venu Gopal was the section officer in charge of a large administration section. There were 10 typists above 50 years of age and one zerox machine operator. Though the type writers had been discarded and personal computers purchased, the typists were not in a
position to use computers and were manually entering the incoming and outgoing letters in inwards and outwards registers. The staff had become redundant. Though there was not much work load of photocopying of letters, the photocopier machine remained out of order and there was no work for operator. There was a rate contract for the repairs and maintenance of photo copier machine but theme chanic was hardly visiting the office for repair work. Mr. Gopal and his section were under fire because of inefficiencies in maintaining the records and pending typing works. He was not able to keep his staff engaged and all were indulged in other unproductive activities. Because of ban in recruitment, other operational sections were starving for additional staff.

Answer the following question.

Q1. As a boss of Mr Venu Gopal, what steps should have been taken by you to streamline the activities?

Q2. Discuss how and where the administration has failed to keep the staff engaged?

CASE STUDY (20 Marks)
Mr Sudhanshu, Sales Head of Max Corp has inducted young sales men with MBAs, It has paid off well as sales of all regions are steadily increasing. The new Sales guys are happy as they are getting good commission. However a few old sales staff who have been working with the Company for 25 years are not keeping pace and lagging behind. Their age is around 55 years. They have been loyal with company. It is creating a rift amongst the sales team as new vs old. Mr Sudhanshu is in a dilemma how to resolve this. He is well aware of the contributions done by his old loyal sales men. He would like to motivate them but don’t know how these people on the verge of retirement will respond.

Answer the following question.

Q1. As an expert manager, design a motivation plan for sales staff.

Q2. Should Mr Sudhanshu offer a VRS to the old salesmen ? What retirement benefits you will suggest?


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Project Report and Thesis contact
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ARAVIND – 09901366442 – 09902787224



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